IT Support Engineer (Rotating Shift) - Bali, Indonesia

Are you a tech-savvy professional looking for an exciting opportunity in Bali? The GMP Group is seeking a dedicated IT Support Engineer to join our team on a rotating shift basis. This role offers a unique work-life balance with a 2 days on, 2 days off schedule, allowing you to enjoy the beautiful island while maintaining a fulfilling career. In this role, you will be responsible for providing technical support to our team, ensuring the smooth operation of our IT infrastructure, and resolving any IT issues that may arise. This is an excellent opportunity to work with a dynamic and innovative company in one of the world's most beautiful destinations.

As an IT Support Engineer at The GMP Group, you will be part of a team that is dedicated to providing exceptional service to our clients. Our company is committed to continuous improvement and innovation, and we are looking for a proactive and solution-oriented individual to join us. You will have the opportunity to work with the latest technologies and tools, including ServiceNow, Jira, and Microsoft 365. This role is perfect for someone who enjoys a fast-paced environment, is comfortable with rotating shifts, and is eager to make a difference in a growing company.

If you are a skilled and passionate IT professional looking to take your career to the next level, we invite you to apply for this exciting opportunity. Join The GMP Group and experience the perfect blend of work and leisure in Bali.

📋 Tanggung Jawab Pekerjaan

• Provide technical support to employees and clients, ensuring the smooth operation of IT systems and infrastructure.
• Install, configure, and maintain hardware, software, and network systems.
• Monitor and troubleshoot IT issues, ensuring minimal downtime and maximum productivity.
• Assist in the implementation of new IT systems and technologies.
• Ensure the security and integrity of IT systems and data.
• Provide training and support to end-users on IT systems and software.
• Work with the IT team to improve and optimize IT processes and systems.
• Stay up-to-date with the latest IT trends and technologies, and recommend improvements to the IT department.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in IT support or a related role.
• Proficient in using IT support tools such as ServiceNow, Jira, and Microsoft 365.
• Strong knowledge of networking concepts and protocols.
• Familiarity with virtualization technologies such as VMware or Hyper-V.
• Experience with cloud computing platforms such as AWS or Azure is a plus.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.

🛠️ Keahlian

Lowongan Terkait